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EASTERN, NORTH CAROLINA · 501(C)(3)

Built with structure from day one

Step By Step Support Services provides a 90-to-120-day structured housing and development program for at-risk and justice-involved individuals across Eastern North Carolina. Participants live in supportive housing while receiving case management, employment readiness support, financial literacy coaching, and life skills development — with a documented intake process, individualized success plan, and clear accountability structure from day one.

Step by Step resident standing in a sunlit community room

Program outcomes at a glance

90/120

Days — structured program length

5

Phases from intake to independence

9

Pillars of support

Every partnership and placement rests on three commitments

What You Can Expect From Step By Step SUPPORT SERVICES

Portrait of ACCOUNTABILITY
Every participant has a documented success plan with measurable goals — and referral partners receive clear, professional communication throughout.
ACCOUNTABILITY
Portrait of SAFETY
Written protocols for intake, conduct, and safe discharge protect both participants and the partners who refer them.
SAFETY
Portrait of DIGNITY
Required savings are returned to participants in full at exit — always. Our accountability rests on support, not penalties.
DIGNITY
Silhouetted person standing in a doorway looking toward soft morning light
Founder

A relative who decided to do something

I have watched someone I love come home from incarceration with nothing resembling a plan. I watched them try. I watched the system offer almost nothing to help. And I watched the cycle pull them back. That experience never left me. It became a question I couldn't stop asking: why do we invest so much in punishment and so little in what comes after? Why do we release people into the same conditions that contributed to harm in the first place — and then act surprised when harm happens again?

Read the full story

Find your next step

Residents

Apply or get help

If you need housing or know someone who does, reach our intake team directly. We respond within one business day.

Start an application
Donors

Fund the next bed

Every gift funds intake, casework, and stabilization months. We publish outcomes, not platitudes.

Give now
Agencies

Refer a resident

Courts, hospitals, DSS, churches: send us your referral and we'll confirm intake fit within 48 hours.

Submit a referral